Fees and Insurance Coverage

Insurance Coverage for Mental Health Related Services

Our services are covered by most extended health benefit insurance plans. Please check your insurance plan regarding coverage and claim procedures (e.g., whether or not a letter or referral from your physician is required, details required on receipts, amount per session, per person, per calendar year, etc.). Further, if you or a loved one were involved in a motor vehicle accident as a pedestrian, bike rider, passenger, or driver, and were impacted psychologically as a result of the accident, you and your family members could use your accident benefits for psychological assessments, relationship health and family assessments, therapy, therapeutic devices, and more, if approved by your insurer (see more helpful information regarding MVAs below). Moreover, if you were psychologically impacted by an incident in your workplace, then, if approved, your fees will be covered and paid directly by the Workplace Safety Insurance Board (WSIB).  Unfortunately, psychological services are not yet covered by OHIP (Ontario Health Insurance Plan), but mental health associations are actively advocating for that to change. we encourage you to write to your political representatives to be a part of the movement.

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Insurance Coverage for Pain Management Services

Treatments of chronic pain management services are covered by OHIP (Ontario Health Insurance Plan), with the exception of RTMS (Repetitive Transcranial Magnetic Stimulation), but you must be referred to the clinic by a doctor or nurse practitioner. You will need to bring your health card to your first appointment. Further, if you were involved in a motor vehicle accident as a pedestrian, bike rider, passenger, or driver, and developed chronic pain as a result of the accident, your pain management treatments could be covered by your insurer, if approved. 

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Fees for Counselling Services

Our current fee schedule ranges from $160.00 (plus applicable taxes) to $225.00 (plus applicable taxes) per hour, depending on the nature of the service provided, plus the training and experience of the Therapist. All fees follow the guidelines set by the Ontario Psychological Association and College of Registered Psychotherapists for consultation and counselling. Note that Psychotherapy fees are taxable. Your fee will be determined once the best matched Therapist is determined and assigned to you by our Clinical Director, based on your case and needs. You will be advised beforehand if any changes are made to the agreed-upon fee. All efforts are made to provide affordable psychological services.

 

Fees for Life Coaching Services

Our current fee schedule ranges from $140.00 (plus applicable taxes) to $450.00 (plus applicable taxes) per hour, depending on the nature of the service provided and the training and experience of the Therapist/Life Coach. Your fee will be determined once the best matched Therapist/Life Coach is determined and assigned to you by our Clinical Director, based on your case and needs. You will be advised beforehand if any changes are made to the agreed-upon fee.

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Fees for Group Therapy

Our current fee schedule ranges from $599.00 (plus applicable taxes) for a 4-week group to $1099.00 (plus applicable taxes) for an 8-week group. 

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Fees for Business Coaching and Corporate Transformation Services

Our current fee schedule ranges from $450.00 (plus applicable taxes) to $750.00 (plus applicable taxes) per hour, and $5000.00 (plus applicable taxes) to $15,000.00 (plus applicable taxes) per contract, depending on the nature of the service provided. Please book a meeting with our Clinical Director for further information by contacting our head office here. 

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Payments

To secure your appointment, a deposit in the full charge of the session must be paid no later than 24-hours before a scheduled appointment. Weekend sessions have a surcharge of $35.00 plus HST (which may be waived for special circumstances). Our head office manages payments for all our clinicians and locations, thus, we must ensure that a booked appointment is secured so that our Clinicians'/Life Coaches' time and our office space bookings are respected. We value our therapists and their time and appreciate client cooperation in this regard. A receipt will be given once the session has ended. Please retain this receipt for your insurance or income tax claims, if applicable. If you are submitting your receipt to an insurance provider for reimbursement, it is advisable that you do so after each session so that the account remains manageable and counselling/coaching becomes a naturally budgeted expense.

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Cancellation Policy

Less than 24-hour notice requires that the full session fees still be paid, and session be forfeited. Payments for sessions that are paid in full and then cancelled, with more than twenty-four-hour notice, will be credited to the next session/refunded and no sessions will be forfeited. It is important to arrive on time. Late arrival will shorten the session duration, as our Clinicans'/Life Coaches' must have time to write their session notes and start their next session on time.

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